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The ELIZON platform

Build, govern and run AI agents — in one place you control.

Everything an organisation needs to put agents to work: a visual builder, agent teams, company knowledge, live voice, governance and cost control — packaged so you can install the same solution again.

Book a demo See deployment and security
Claims intakeLive v1.3
  1. Email Triggerclaims inbox
  2. AI AgentClaims triage agent
  3. Human Reviewpayouts over 5,000

Governance

Project
Claims
Project budget
€504 used€1,200 / month
Last run
Completed · 2.4s · €0.031
Example project, recreated from the ELIZON product

Build

From one agent to a team that runs a whole process.

Business teams build in the visual builder. Engineers work on the same objects through the API and the CLI.

Visual builder

Design agents and workflows on a canvas: instructions, tools, knowledge and steps in one view.

Agent teams

Combine agents that route work, coordinate or collaborate on one task.

Workflows

Step-by-step processes with conditions and human approval steps, for work that must run the same way every time.

Company knowledge

Connect documents and data so agents answer from your sources.

Tools and skills

Give agents tools through standard connectors, and reusable skills they can share.

Memory

Agents remember what matters between conversations, within the limits you set.

Claims intake

Studio · Team

Route
Mode
Route
Lead
Intake router
Member
Motor claims agent Motor
Member
Property claims agent Property
Member
Fraud check agent Fraud

Intake router → Property claims agent · 4.2s

Example agent team in Route mode

Talk

Any agent can take a phone call.

Put an agent on your phone lines, or into your own web app through the voice API, as a live voice agent. It follows the same roles, budgets and audit log as every other agent.

  • Phone and web

    Connect your own phone lines through Twilio, Telnyx, Infobip or any SIP provider, or build voice into your web app with the voice API.

  • Your choice of voice providers

    Swap speech-to-text and text-to-speech providers without rebuilding the agent.

Claims hotline — DE

Studio · Voice configuration

Completed
Agent
Claims triage agent
Record calls
On
Provider
Infobip · +49 30 •••• 0142
Call
Inbound · Answered · 3m 12s

Voice session · STT seconds 184 · TTS characters 2,310

Example voice configuration and call

Govern

Know who can change every agent, and what it did.

Members and roles

Owner, Admin, Editor and Normal, plus custom roles, per organisation and project.

Tools, knowledge and review

Choose the tools and knowledge each agent can use. Workflow steps can wait for a named reviewer.

Traces

Every step of every team and workflow run recorded: inputs, outputs, model, tokens and cost.

Version history

Earlier versions of agents and workflows are kept; compare and publish workflows.

Approve payout – claim 2026-0417

Reviews · Pending Reviews

Awaiting approval
Assigned to
Maria Ivanova
Role
Claims handler · Agents ✓ view · Knowledge ✓ view · Billing ✗

Audit Log · 09:14 · Maria Ivanova · member.role_changed

Example review, custom role and audit log

Budgets

Settings · Budgets

  • Team · Claims intakeLLM tokens · MonthlyOK
    Current €504Cap €1,200
  • Team · Fraud reviewLLM tokens · Monthly80% Warning
    Current €331Cap €400
  • Project · Nordhavn pilotVoice minutes · MonthlyExceeded
    Current 3,000 minCap 3,000 min

Paused — team budget cap reached. Nothing further will run until the cap is raised or the period resets.

Example budgets

Control cost

Budgets that stop at the cap.

Set budgets per organisation, project or team. ELIZON tracks usage and cost as it happens and stops new work at the cap.

Usage reports break cost down by project and team, and export as CSV or Parquet.

Package

Install a finished solution again — for the next team or client.

Install a signed, versioned package. Each installation connects its own models, tools and knowledge, and can be updated or rolled back.

Partners build packages of agents, teams, workflows, knowledge, tools and test cases with the ELIZON CLI.

How partners use packages →

Claims intake

Studio · Packages

Installed
Version
1.3.0 · Signed by Nordhavn Digital
Objects
12 · 3 Agents, 1 Team, 2 Workflows, 1 Knowledge Base…
Previous
1.2.0 Superseded
  1. Review
  2. LLM
  3. Tools
  4. Knowledge Base
  5. Validate
  6. Activate
Example installed package

Run anywhere

Your infrastructure, your models, your tenants.

Deploy where you choose

Your servers, air-gapped, a cloud you choose or your provider’s cloud. Runs on Kubernetes.

Any AI model

Commercial, open-weight or self-hosted. Choose a model per agent and switch without rebuilding.

Many organisations, one install

Separate organisations and projects, each with its own data, members and limits.

Open API

Run agents and read results from your own systems through a public API.

Under the hood

Built for long-running, production work.

Durable workflows

Long-running workflows survive restarts and pick up where they left off.

OpenTelemetry traces

AI worker traces can be sent over OpenTelemetry (OTLP) to your monitoring stack.

Kubernetes-native

Deployed with standard tooling.

Architecture overview

For security and platform teams, sent with the security pack: request it.

See it running on your use case.

Book a demo See the pilot programme